Self HelpBoise Computer Care

Printers

Connect a printer to Wi-Fi

Connect your printer to Wi-Fi step by step with the maker's app or setup wizard, including after a router or password change.

Difficulty
Easy
Time
15-30 min
Steps
6
Updated

Sounds like this?

  • New printer setup
  • Changed router or Wi-Fi password
  • Printer won't join Wi-Fi

Step by step

  1. Have your Wi-Fi name and password ready. Most printers need a 2.4 GHz network.
  2. Use the maker's app (HP Smart, Epson Smart Panel, Canon PRINT, Brother Mobile Connect). It walks you through setup.
  3. Or on the printer's screen: Settings › Network › Wireless Setup Wizard › pick your network › enter password.
  4. If you changed the router or password, reset the printer's network settings first, then rejoin.
  5. On your computer, add the printer: Windows, Settings › Bluetooth & devices › Printers & scanners › Add device. Mac, System Settings › Printers & Scanners › Add Printer.
  6. Print a test page.

Related error codes & messages

Quick answers

When should I stop and get professional help with "Connect a printer to Wi-Fi"?

Stop and get help if: Printer can't see any networks. It connects then drops repeatedly. Your network uses business-grade security (WPA Enterprise). Boise Computer Care can diagnose it for a $60 fee; call 208-996-3508.

How long does this fix take and how hard is it?

Plan on 15-30 min. Difficulty: Easy.

Is it safe to try this myself?

Mostly, if you follow these precautions: Download printer software only from the printer maker's official site or app store.

Which error messages or codes does this guide cover?

Unable to connect, Wi-Fi connection failed.

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