Self HelpBoise Computer Care

Mac

Mac Wi-Fi keeps disconnecting

Mac Wi-Fi keeps dropping? Restart the router, forget and rejoin, adjust private address settings, update macOS and run Wireless Diagnostics.

Difficulty
Easy
Time
10-20 min
Steps
7
Updated

Sounds like this?

  • Wi-Fi drops every few minutes
  • Connected but pages won't load
  • Wi-Fi icon has an exclamation mark

Step by step

  1. Restart the router and modem: unplug both for 30 seconds, plug the modem in first, then the router.
  2. On the Mac, click Wi-Fi in the menu bar and turn it off and on.
  3. System Settings › Wi-Fi › click Details (or the i) next to your network › Forget This Network, then rejoin.
  4. In the same Details panel, turn off Limit IP address tracking and, for testing, set Private Wi-Fi address to Off or Fixed.
  5. Update macOS: System Settings › General › Software Update.
  6. Hold Option and click the Wi-Fi icon › Open Wireless Diagnostics to check signal and interference.
  7. Remove VPN or security apps for a test; they often cause drops.

Related error codes & messages

Quick answers

When should I stop and get professional help with "Mac Wi-Fi keeps disconnecting"?

Stop and get help if: Other devices drop too (it's the router or internet line). Wi-Fi shows 'No hardware installed'. Drops started after a drop or spill. Boise Computer Care can diagnose it for a $60 fee; call 208-996-3508.

How long does this fix take and how hard is it?

Plan on 10-20 min. Difficulty: Easy.

Is it safe to try this myself?

Mostly, if you follow these precautions: Note your Wi-Fi password before you 'Forget' the network.

Which error messages or codes does this guide cover?

Wi-Fi: No hardware installed, Self-assigned IP address.

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