Self HelpBoise Computer Care

Blue screen & error codes

MEMORY_MANAGEMENT stop code (0x0000001A)

MEMORY_MANAGEMENT (0x1A) stop code? Test your RAM, undo XMP and overclocks, update drivers, and know when the memory needs replacing.

Difficulty
Medium
Time
30-90 min
Steps
7
Updated

Sounds like this?

  • Crash screen says MEMORY_MANAGEMENT
  • Crashes during games or heavy use
  • Started after adding RAM or overclocking

Step by step

  1. If you recently added RAM or turned on XMP/EXPO memory overclocking in the BIOS, undo that first.
  2. Run Windows Memory Diagnostic: Start › type Windows Memory Diagnostic › Restart now and check for problems.
  3. After the restart, see the result in the notification, or in Event Viewer › Windows Logs › System (source: MemoryDiagnostics-Results).
  4. Update graphics and chipset drivers from the maker's site.
  5. Run sfc /scannow in an Admin Terminal.
  6. Desktops: power off, unplug, then reseat each RAM stick firmly until the clips click.
  7. If you have two sticks, test with one at a time to find a bad stick or slot.

Related error codes & messages

Quick answers

When should I stop and get professional help with "MEMORY_MANAGEMENT stop code (0x0000001A)"?

Stop and get help if: The memory test reports any errors. The PC won't power on after reseating RAM. Your laptop's RAM is soldered (not removable). This needs a technician. Boise Computer Care can diagnose it for a $60 fee; call 208-996-3508.

How long does this fix take and how hard is it?

Plan on 30-90 min. Difficulty: Medium.

Is it safe to try this myself?

Mostly, if you follow these precautions: Shut down and unplug before touching RAM. Touch a metal part of the case first to discharge static. Don't mix RAM sticks of different speeds unless you know they're compatible.

Which error messages or codes does this guide cover?

MEMORY_MANAGEMENT, 0x0000001A, 0x1A.

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