Self HelpBoise Computer Care

Desktop & PC hardware

Old computer: recycle, upcycle, or wipe it first

Getting rid of an old computer? Back up, sign out, wipe it properly on Windows or Mac, then recycle or upcycle it responsibly.

Difficulty
Easy
Time
30-90 min
Steps
6
Updated

Sounds like this?

  • Got a new computer
  • Old one is slow or broken
  • Not sure how to erase personal data

Step by step

  1. Copy your files off and check they open on the new device.
  2. Sign out: Mac/iPhone, turn off Find My and sign out of Apple Account. Windows, remove the PC from account.microsoft.com/devices.
  3. Windows: Settings › System › Recovery › Reset this PC › Remove everything, and choose Clean data for a full wipe.
  4. Mac: System Settings › General › Transfer or Reset › Erase All Content and Settings (supported Macs).
  5. If it won't boot, remove the drive or ask a shop to wipe or destroy it.
  6. Bring it to a shop or an e-waste recycler. Don't put batteries or electronics in household trash. BCC accepts old PCs and laptops for upcycling and recycling.

Quick answers

When should I stop and get professional help with "Old computer: recycle, upcycle, or wipe it first"?

Stop and get help if: The computer won't start but has personal data on it. You want the drive physically destroyed. Boise Computer Care can diagnose it for a $60 fee; call 208-996-3508.

How long does this fix take and how hard is it?

Plan on 30-90 min. Difficulty: Easy.

Is it safe to try this myself?

Mostly, if you follow these precautions: Back up and confirm your files on the new device first. Sign out of accounts so the device isn't locked to you (Find My on Mac/iPhone, Microsoft account device list).

Still stuck?

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Still stuck? Ask Fyx365 AI (free plan)

Want a pro?

Book a repair at BCC

  • Diagnostic$60
  • Shop repairs$100/hr
  • On-site$100/hr + $100 visit

10504 W Fairview Ave, Boise ID · Fri–Wed 10 AM–8 PM · Closed Thursday

Book a repair at BCCCall 208-996-3508

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