Self HelpBoise Computer Care

Phones

Phone dropped in water

Phone dropped in water? Power it off, skip the rice, dry it the right way for 24-48 hours, and know when water damage needs a pro.

Difficulty
Easy
Time
5 min now, 24-48 hours drying
Steps
6
Updated

Sounds like this?

  • Phone fell in water, the toilet or the pool
  • Moisture warning
  • Speaker muffled
  • Screen glitching after getting wet

Step by step

  1. Take it out of the water and power it off.
  2. Remove the case and SIM tray.
  3. Wipe it dry and gently tap it, port facing down, to remove water.
  4. Leave it in a dry, ventilated spot with a fan blowing across it for at least 24-48 hours.
  5. Water-resistant ratings (IP67/IP68) reduce risk but are not a guarantee, and seals weaken with age.
  6. After drying, power on and test speaker, mic, cameras, and charging.

Related error codes & messages

Quick answers

When should I stop and get professional help with "Phone dropped in water"?

Stop and get help if: It was salt water, pool water, or a sugary drink. It won't turn on, or the screen shows spots or lines. It gets hot or the battery swells. Boise Computer Care can diagnose it for a $60 fee; call 208-996-3508.

How long does this fix take and how hard is it?

Plan on 5 min now, 24-48 hours drying. Difficulty: Easy.

Is it safe to try this myself?

Mostly, if you follow these precautions: Don't charge it while wet. No rice and no hair dryer. Don't put anything in the port. Salt water and pool water are more corrosive. Get those checked fast.

Which error messages or codes does this guide cover?

Liquid detected, Moisture detected.

Still stuck?

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Want a pro?

Book a repair at BCC

  • Diagnostic$60
  • Shop repairs$100/hr
  • On-site$100/hr + $100 visit

10504 W Fairview Ave, Boise ID · Fri–Wed 10 AM–8 PM · Closed Thursday

Book a repair at BCCCall 208-996-3508

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