Self HelpBoise Computer Care

Wi-Fi & networking

Slow Wi-Fi at home

Slow home Wi-Fi? Test speeds, move the router, choose the right band, update firmware, and know when mesh Wi-Fi or your ISP is the answer.

Difficulty
Easy
Time
15-30 min
Steps
7
Updated

Sounds like this?

  • Videos buffer
  • Speed test far below your plan
  • Some rooms have weak signal
  • Slow in the evening

Step by step

  1. Run a speed test near the router, then in the slow room. Compare to your internet plan.
  2. Move the router to a central, open, raised spot away from microwaves, fish tanks, and metal.
  3. Restart the modem and router.
  4. Use the 5 GHz (or 6 GHz) network for nearby devices, and 2.4 GHz for far rooms.
  5. Update the router's firmware through its app or admin page.
  6. Disconnect devices you don't use, and check for big downloads or cloud backups running.
  7. For large homes, use a mesh Wi-Fi system rather than cheap range extenders.

Quick answers

When should I stop and get professional help with "Slow Wi-Fi at home"?

Stop and get help if: Speed is slow even with a cable plugged into the router (call your provider). Router is 5+ years old or doesn't support Wi-Fi 5/6. You need wired runs or business networking. Boise Computer Care can diagnose it for a $60 fee; call 208-996-3508.

How long does this fix take and how hard is it?

Plan on 15-30 min. Difficulty: Easy.

Is it safe to try this myself?

Mostly, if you follow these precautions: Keep the router ventilated; don't put it in a cabinet or under blankets.

Still stuck?

Ask Fyx365 AI

Describe the problem in plain English and get guided, step-by-step help. Start on the free plan; Pro is $9.99/month. BCC is an official Fyx365 partner.

Still stuck? Ask Fyx365 AI (free plan)

Want a pro?

Book a repair at BCC

  • Diagnostic$60
  • Shop repairs$100/hr
  • On-site$100/hr + $100 visit

10504 W Fairview Ave, Boise ID · Fri–Wed 10 AM–8 PM · Closed Thursday

Book a repair at BCCCall 208-996-3508

Related guides

  1. Wi-Fi & networking Secure your home router Router still uses default password Medium20-30 min
  2. Wi-Fi & networking Wi-Fi connected but no internet 'Connected, no internet' Easy10-20 minNo internet, securedDNS_PROBE_FINISHED_NO_INTERNETERR_INTERNET_DISCONNECTED
  3. Wi-Fi & networking DNS server not responding 'DNS server isn't responding' Medium10-15 minDNS server isn't respondingDNS_PROBE_FINISHED_NXDOMAINDNS_PROBE_FINISHED_BAD_CONFIG
  4. Wi-Fi & networking Ethernet cable connected but not working 'Network cable unplugged' Easy10 minNetwork cable unpluggedUnidentified networkEthernet doesn't have a valid IP configuration